stream The Chinese-owned energy giant's written responses to 7.30 questions were also shared with CMO and state that at the beginning of 2019, Alinta initiated an audit by an independent third-party to examine its approach to managing privacy across the organisation. By subscribing to our newsletter youll be eligible for a 10% discount on magazine subscriptions! As Brad Walker, General Manager, Data and Analytics, Alinta Energy says; Its quite a complex business that has brought together a whole bunch of smaller and legacy assets over the years.. Our social team are here to help from 8.30am-5.30pm EST Monday-Friday. %PDF-1.7 % Please agree to the privacy policy terms. Your email address will not be published. name@example.com), Alinta concedes coal plant may shut 15 years early, Alinta Energy pays penalties for life support breaches, Alinta yet to comply with FIRB sale conditions, Alinta Energy accused of putting customers' sensitive information at risk, Alinta Energy considers early closure of Victoria's Loy Yang B coal-fired power station, Business lobby groups accused of 'undermining' climate change policy, Stunning low costs inspire Alinta to ramp up renewables push, flag early coal exit, Alinta signs up for huge solar and battery project in South Australia. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this. We were very concerned about the alleged conduct, in particular Alintas lack of identification of customers in hardship, Ms Savage said. View our privacy policy. ARENA has funded a range of renewable energy projects in the mining and resources sector, including AERs Port Gregory wind farm that will power a garnet mine, solar hybrid projects at Gold Fields and Agnew gold mines, Santos beam pump trial in the Cooper Basin. Alinta's sustainability goal is to produce 1000MW of renewable energy by 2020. This may change however (see Alinta in the news, 2021 below). Through its retail operations Alinta collects names, addresses, birth dates, mobile numbers, Medicare and passport numbers, credit card details and, in some cases, individual health records. Any significant risks which are identified are tracked through to conclusion," the spokesperson said. FFI's acquisition of Xergy's commercial assets to form Ionix. That landscape is now anchored by the Azure based Alinta Data Hub (ADH) which was designed, along with Alintas data and analytics strategy, in association with Accenture. Sustainability Report - 2020/21 Alinta Energy Pty Ltd - ABN 64 614 975 629 Renewable Energy Investment Fund Pty Ltd - ABN 85 624 371 259. Then, at the prompt, dial 866-330-MDYS (866-330-6397). 98 0 obj <> endobj your location. May 2020 - Alinta yet to comply with FIRB sale conditions - Chinese-owned Alinta Energy has admitted it is still not fully compliant with conditions set in 2017 by the Foreign Investment Review Board (FIRB) for its $4.1 billion takeover by Hong Kong-based Chow Tai Fook Enterprises. 4 December, 2020. In a statement, a spokesperson for Alinta Energy said the company took "compliance with privacy laws seriously" and customer data was stored in "secure data centres in Australia". In 2018, Alinta energy paid $300,000 for allegedly transferring customers without their consent. The company currently has a 2726MW portfolio of power it has generated and bought. Stock images:Getty, unless otherwise stated. The White family, a second-generation dairy farming family in Victoria, received a bankruptcy notice in late November 2019 after missing a $2,000 payment on an electricity bill. The AER was concerned that during the period September 2019 to March 2020, Alinta Energy may have required vulnerable customers to make upfront payments or seek financial . Alinta Energy claims to be working towards sustainability, but the company received a mere 3 stars out of 10 from The Green Electricity Guide due to its reliance on fossil fuels, a failure to comply with Renewable Energy Target requirements, and ownership of coal-fire power stations. A joint investigation by The Age, Sydney Morning Herald and ABC's 7.30 reveals that Chinese-owned Alinta Energy may be breaching Australian privacy laws by failing to protect its customers' personal information. An Alinta spokesman said eight cases of fraud were reported to the Australian Energy Regulator and Essential Services Commission in March 2019. Alinta Energy services several states throughout Australia, including the Pilbara region of Western Australia. Alinta switches on Australia's largest remote solar farm. Improved conversions by 47%, click through rate by 10%, page views by11% and page sessions by 4%. Alinta Energy has substantially improved its systems and is waiving more than $1 million in energy debt owed by more than 400 of its affected customers, following an investigation by the Australian Energy Regulator (AER). Your personal data will only be disclosed or otherwise transmitted to third parties for the purposes of spam filtering or if this is necessary for technical maintenance of the website. Leaked documents include a list of more than 10 secret FIRB conditions which largely relate to data security. Mining giant Fortescue Metals Groups Chichester Hub iron ore operations are now being powered by solar energy, following the completion of the 60 MW Chichester Hub Solar Farm in the northern part of Western Australia. It currently operates solar and wind farms, and is building a lithium-ion battery storage system. . pv magazine offers daily updates of the latest photovoltaics news. !t#u'hGJqb.S^y4[SxEnuunu;Lr8L e~ =ASWA;`aOGS5TO!0|/>(69`(w"7nskr3_AkriuLFa0;`zH$Zs Alinta Energy is one of the first companies in Australia to use Azure Synapse Analytics, the latest evolution of Azure SQL Data Warehouse which promises a limitless analytics service bringing together enterprise data warehousing and big data analytics. <>/Metadata 146 0 R/ViewerPreferences 147 0 R>> It has already powered up to 100% of daytime operations at Fortescues Christmas Creek and Cloudbreak mining sites. "Whilst FIRB is engaging with Alinta it would not be appropriate to comment further.". Congratulations to Dr Gary Bryant - Energy Professional of the Year 2020, Australian Institute of Energy, WA announced last night in Perth! Welcome to our 2020 Sustainability Report, the 21st annual report of our sustainability progress. The project also included the construction of approximately 60 kilometres of transmission line linking Fortescues Christmas Creek and Cloudbreak mining operations to the solar farm and Alintas existing Newman power station and battery energy storage system. We see . The organisation needed a modern digital platform able to support the growth of the business and to meet its regulatory obligations. Market overview: Large-scale storage systems, Market overview: Microgrid control systems, The smarter E Europe 2019 special edition, Energy Storage North America Special 2018, Clean Power Research: Solar data solutions to maximize PV project performance, renewable energy power network in the Pilbara region. Last chance to get your entries in for the 2023 Microsoft Partner of the Year Awards! Based in Queensland Australias Sunshine State he joined pv magazine Australia in 2020 to help document the nations ongoing shift to solar. The Chichester Hub Solar Farm which is developed, owned and operated by Alinta Energy has been operating at full capacity since late November. endobj October - Alinta concedes coal plant may shut 15 years early - Alinta Energy chief executive Jeff Dimery has conceded that the group's coal-fired power station in Victoria may close as many as 15 years early in comments that support Energy Security Board chairman Kerry Schott's expectation that coal power will be gone from Australia by the mid-2030s. On behalf of the Australian Government, the Australian Renewable Energy Agency (ARENA) has today announced $24.2 million in funding to Alinta Energy Pilbara Finance Pty Ltd (Alinta) to develop its Solar Gas Hybrid project to power Fortescue Metals Groups (Fortescue) Chichester mining hub. Q$)P|(*;v7zf,b&{^#vGR2wu60ZjI91;C^r^Jr08*[?Y`h|IKp=OsR\8Mz+ <8p||]>b3Lk|aFf*F wdpq9@ah$ev2[A>Jy ^Dx'Z&*1=M}&l]4&uu5cnBa >(a$&L It has also seen customer complaints rise, with some customers complaining of heavy-handed tactics, including threats of bankruptcy. July - Alinta signs up for huge solar and battery project in South Australia - A 200MW South Australia solar project that proposes to add "one of the largest" batteries in the Southern Hemisphere should be under construction by Christmas, after its developers snared a power purchase agreement with major utility, Alinta Energy. Legal Notice Terms and Conditions Privacy Policy pv magazine 2023, This website uses cookies to anonymously count visitor numbers. Get the latest product reviews, money-saving tips and more. 251 0 obj <>stream Brisbane Airport Corporation scales up its security operations with an end-to-end Managed detection and response service, Getting Greener together: The new app set to combat climate change by bringing together consumers and brands, Microsoft Partner of the Year: Winning is just the beginning, Tracking waste in the cloud: Aussie startups innovative data platform helps organisations reduce their carbon footprint and save on costs. I'm happy to share that I'm starting a new position as Manager, Advanced Customer Care at Alinta Energy! How much extra could mortgage repayments be, now the cash rate is 3.85 per cent? endstream endobj 104 0 obj <>stream It really is the platform designed to support a completely modernised energy utility.. Alinta Energy Retail Sales Pty Ltd (Alinta Energy) paid penalties totalling $200,000 following the issuing of ten infringement notices by the Australian Energy Regulator (AER). Your email address will not be published. %PDF-1.7 112 talking about this. Alinta Energy is an active investor in energy markets across Australia with an owned and % Had it not been for Alintas willingness to acknowledge the AERs concerns, improve its systems and processes, and offer substantial customer redress, we would have taken the matter further.. Read more at The Age and The Sydney Morning Herald. i:pjg|$=38'GtTyx,4O&C=i2l/sh|y",[+r t5s{\&**#fWNqH./?hKHC(-OK>boV.R}. 1 Jul 2019 - 30 Jun 2020. To share your thoughts or ask a question, visit the CHOICE Community forum. (These will shortly be combined in a single billing platform being developed by Alinta). We're closed on weekends and. According to Walker; We fundamentally see the ability to: one, capture a significant amount of our historic data and have that available for machine learning and AI to run. ARENA CEO Darren Miller said the project could unlock further investment in renewable energy in the mining sector and other remote and energy intensive operations. Dial the AT&T Direct Dial Access code for. This is a decrease on the complaints lodged in 2020-21. As of June 2018 it had totalled 543MW of renewable energy. ~2U/!*cYGy]o_b\Qtc-r>,WuW[X IP|7"RIJxz.D ,.K8?G3=r^w_. This will allow up to 100 per cent of daytime energy requirements for the Chichester iron ore mining operations to be powered by renewable energy, with the remaining power requirements to be balanced with gas generation. "There was no letter saying, you know, your account will be disconnected. In an Australian first, up to 100% of daytime operations at two major iron ore mines have been powered entirely by renewable energy, as . CHOICE Expert Rating: 59%Green electricity score: 31% Complaints score: 98% Call response score: 60%, How does Alinta Energy generate power?Coal: 28%Gas: 65%Renewables: 7%. Chinese-owned energy giant Alinta is accused of potentially putting consumer information of their million-plus customer base at risk. qr83fyUOi}j-z--~~i!bKSDDxS[$"QW[$o!TEb||H;Eb},'bRp!`02 \qhh8V&]-)&BUuyT c*1w-}) ):wvJ}C)vz 1s eSZniCb$cMMHwqMb{! The AER alleges that in some cases Alinta wrongfully disconnected customers for non-payment of their energy bills. As of June 2018 it had totalled 543MW of renewable energy. We fund projects and share knowledge that drives innovation and commercialisation in renewable energy and low emission technologies that align with our strategic priorities. Read our 2021/22 Sustainability Report, which provides our stakeholders with an update on Alinta Energys activities and impacts. This will also show how interconnection of loads and different generation and storage including solar, battery storage and gas can provide secure and reliable electricity. The data provides the intelligence to support operational and strategic decision making as well as acting as the foundations for Alinta to meet its reporting requirements. the annual General Meeting of alinta energy Group will be held at Customs house, level 1, 31 alfred Street, Circular Quay, Sydney, nSW australia at 11.00am on tuesday, 23 november 2010. The ADH will also play a pivotal role in ensuring Alinta is ready to respond to the Five-Minute Settlement requirement when that is introduced by the Australian Energy Market Operator. Second is the ability to have a cloud-based platform that can acquire data both internally and externally, everything from weather and energy markets through to our internal transactions so that we can not only have a full history of data, but also have rapid application of real time data so that models can run. endstream endobj 105 0 obj <>stream [9] sw|"3%+3i(T"b7& Its access to accurate, up to the minute data, he adds that will allow Alinta to understand its position in the market, the needs of customers and also provide regulators with clarity about the efficient and fair operation of the sector. Neither the organisation, nor its products, make any carbon neutral claims. We are well on our way to achieving this goal fuelled by intelligent, high quality and environmentally friendly projects. AEST = Australian Eastern Standard Time which is 10 hours ahead of GMT (Greenwich Mean Time), abc.net.au/news/alinta-energy-accused-of-putting-customers-information-at-risk/12006752, Get breaking news alerts directly to your phone with our app, Help keep family & friends informed by sharing this article, Reserve Bank hikes cash rate to 3.85 per cent as Qantas announces Alan Joyce's successor, RBA interest rate rise catches markets, banks and borrowers by surprise, Businesses to be forced to pay superannuation on payday, meaning more retirement income for workers, Health minister launches war on vaping, Medicare reforms, Doja Cat, Margot Robbie and Nicole Kidman attend Met Gala for fashion's biggest night. "The audit report confirmed a number of positive aspects of our approach alongside a number of opportunities to improve. Required fields are marked *. If you want to cooperate with us and would like to reuse some of our content, please contact: editors@pv-magazine.com. A spokesperson for Alinta Energy told 7.30 they could not comment on the specifics of a customer's case for privacy reasons, but said "bankruptcy notices are used only as a last resort". Stay informed. It runs a large polluting coal-burning power station in Victoria and several gas power stations. All retailers must have the right systems in place to identify customers experiencing hardship or payment difficulties and offer them tailored assistance in accordance with their hardship policies and the national energy laws and rules., I also urge anyone who is doing it tough to reach out to their retailer to discuss the assistance available, she said. Figures listed below are from our 2019-20 survey. It currently operates solar and wind farms, and is building a lithium-ion battery storage system. Alinta Energy admitted that it breached rules 124(1)(a), 124(1)(b), 124(1)(c), 124(3)(b)(ii) and 125(4)(c) of the National Energy Retail Rules by failing to: AER Infringement Notice Alinta Energy AER32-2020 to AER34-2020, AER Infringement Notice Alinta Energy AER35-2020, AER Infringement Notice Alinta Energy AER36-2020 to AER38-2020, AER Infringement Notice Alinta Energy AER39-2020, AER Infringement Notice Alinta Energy AER40-2020 to AER41-2020, Court Enforceable Undertaking Alinta Energy 24 November 2020, Pipeline Capacity Trading and Day Ahead Auction, Compliance issues register: ISP & Actionable RIT-Ts, Public register of non-scheme pipeline exemptions, Regulatory Sandboxing Energy Innovation Toolkit, Alinta Energy pays penalties for life support breaches. "]X1bQ!yYRo52vF%[vnTB;KQ$rmZ'.=9Do0gL^9QQm]):W)oP8JUekrAUy:[H8WkD. 57% of customer service calls made to the company are answered within 30 seconds. It's Australia's seventh biggest climate polluter. hVmoF+NU/NHBV m*YK,F@ =.}gF &`F4:&aN{BVN40}h55SBb6L@)Er2dV90Ac/|Wyq^3VY -E:*/}LiL5j-kK8{O'ftuy+0k|4Oge}~^gU#i|Rf6]d|0e I#}hO4B:r5Kr7K% Vnd\-U] ^[iMVHVZ#3Z 3o 16le+ :q`H@r3f-/Hv?l2gq zJP#P>4-$#j!xt ~'1XN Alinta Energy has owned and operated power stations and the infrastructure to deliver power to Australian homes and businesses for more than 20 years. 2019/20 Alinta Energy - Sustainability Report Page 1 A message from our MD and CEO Alinta Energy at a glance FY21 highlights Our business What we do Where we operate . Established in 2016, Alinta Energy is a Chinese-owned company that operates in Western Australia, South Australia, Queensland, New South Wales and Victoria. Any other transfer to third parties will not take place unless this is justified on the basis of applicable data protection regulations or if pv magazine is legally obliged to do so. Company profile page for Alinta Energy Pty Ltd including stock price, company news, press releases, executives, board members, and contact information 140 0 obj <>stream A series of internal documents provided by a whistleblower show that almost three years after the then-treasurer Scott Morrison approved the sale of Alinta to Chinese company Chow Tai Fook on advice from the Foreign Investment Review Board (FIRB), the company's compliance and privacy monitoring systems appear to be inadequate. To us, sustainability is about delivering lower emissions energy thats also reliable and affordable. It is a generator and retailer of energy, and offers electricity and gas to its customers. It is expected that the solar farm, which includes more than 160,000 solar panels spread across 120 hectares, will displace about 100 million litres of diesel per year. One of Alintas early wins has come from its retail pricing analytics engine which is fuelled by data from the ADH and has proved an enormous support for Alintas retail pricing team. This score is based on the company's Green Electricity Guide star rating. KjA7i=t[T=)M[|8'MoqeLx5y agyVdzf5f]btCQaZv/=*jEn)YjS0#rxqQY+ On behalf of the Australian Government, the Australian Renewable Energy Agency (ARENA) has today announced $24.2 million in funding to Alinta Energy Pilbara Finance Pty Ltd (Alinta) to develop its Solar Gas Hybrid project to power Fortescue Metals Group's (Fortescue) Chichester mining hub. Alinta Energy Retail Sales Pty Ltd (Alinta Energy) paid penalties totalling $200,000 following the issuing of ten infringement notices by theAustralian Energy Regulator (AER). Expires: Tuesday 28 January 4758 8:05pm. >(Z3%i Z4Kz&]2hFDx|^>4>WUTc4SXE>)S-_Z+V?47trT+fT!PGj*QMACmkIPM$3ome+HL ! ;l=! Looking towards the future, Alinta Energy is also investing in a number of renewable energy options, including solar, wind, battery and geothermal power and gaining the rights to a 500MW renewable energy project pipeline. About Alinta Energy Alinta Energy Pty Ltd (Alinta), a subsidiary of Chow Tai Fook Enterprises Ltd, is a provider of electricity and natural gas. Presented customers with more accurate information sooner, thereby reducing complaints. This is a slight decrease from the 4 out of 10 score it earned in 2019-20. Originally a Western Australia business, the company has expanded to the East Coast. endstream endobj 99 0 obj <>/Metadata 7 0 R/OpenAction 100 0 R/Pages 96 0 R/StructTreeRoot 11 0 R/Type/Catalog/ViewerPreferences 119 0 R>> endobj 100 0 obj <> endobj 101 0 obj <>/MediaBox[0 0 595.56 842.04]/Parent 96 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 102 0 obj <>stream November 2020 - Alinta Energy pays penalties for life support breaches - Alinta Energy has paid penalties totalling $200,000 after being issued with 10 infringement notices by the Australian Energy Regulator (AER) for putting vulnerable customers at risk. Australian Renewable Energy Agency 2023, Pilbara breaks new ground with renewable energy. endstream endobj startxref Alinta has a very significant volume of data to interpret from the two billing systems it runs one for WA customers, and one for East Coast customers. The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. GwzX)'I; %e0JNQM;M.Xk9A#fp)d7U53* This score is based on how likely the retailer is to answer a call within 30 seconds. Alinta Energy has substantially improved its systems and is waiving more than $1 million in energy debt owed by more than 400 of its affected customers, following an investigation by the Australian Energy Regulator (AER). Group Manager - Sustainability and Community. Download 2021 report (6mB) Results And Reports. hb```S, ea &o`d> DmM'W008=hnxxy It operates in one of the most fiercely competed sectors of the economy, and faces immense flux in terms of supply and demand as well as regulation. AER Chair Clare Savage said the investigation, which was brought about by complaints to various state Energy Ombudsman offices, also indicated that Alinta may have failed to implement its own hardship policy during this period, including by automatically cancelling customers payment plans instead of contacting them to assist with the missed payment. Fortescue is to be the offtaker of the project which will help to reduce the use of diesel by around 100 million litres annually, as the mines currently rely on diesel generators. endstream endobj 103 0 obj <>stream <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 18 0 R] /MediaBox[ 0 0 595.56 842.04] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> TAFE Queensland delivers seamless blended learning with Microsoft 365. Chinese-owned Alinta Energy has admitted it is still not fully compliant with conditions set in 2017 by the Foreign Investment Review Board (FIRB) for its $4.1 billion . Alinta Energy | 23,592 followers on LinkedIn. Jeff joined Alinta Energy in early 2011 charged with leading the company's financial turn-around and sustainable growth strategy following the change of ownership in March 2011. Finally, Alinta Energy recommends that the Access Code include an explicit requirement for the least cost option to be procured. The family sold assets to repay the outstanding debt but in mid-January, as it was fighting bushfires, Alinta wanted it to pay its legal bills. Our balanced approach considers social, environmental and economic factors. Alinta Energy is a leading Australian utility with an owned and contracted generation portfolio of 3,000MW, over 1 million combined electricity and gas retail customers, and around 1,000 employees across Australia and New Zealand. Hopefully so will the Australian cricket team. '?v!$WPT/.EU4V5?cl~&/M]6>W,}`}B6__6 [70H34}J1a_@GQL=k$zE[_W9?Ev/l:T|@)B|$Uxq9JS7p9M Alinta Fortescue Solar Gas Hybrid Project, This project is classified as hybrid technology. Although it's committed to halting fossil fuel expansion, Alinta plans to burn coal until 2047. Chow Tai Fook was given approval to buy Alinta for $4 billion in April 2017 on the proviso it would satisfy a series of conditions that were not made public. provide a de-registration notice to customers as required prior to de-registering the customer. August - Stunning low costs inspire Alinta to ramp up renewables push, flag early coal exit - Australian utility Alinta Energy is ramping up its push into renewables, citing stunning low costs that will enable dispatchable wind and solar to compete with existing fossil fuel plant. The ADH, built using Azure Synapse, provides those strong data rich foundations that will allow Alinta to continue to grow, develop new customer services, meet regulatory requirements and power ahead. <> x}Rn0+|L@H$"qC R1q}%M";3x7(JIKw3,l8NRpKvA}I4Z+ $h5] #,e$4([WNse|Nh8AQ' s+wEv186cCra]Mw7GO+s{DQM=$c/m&;YTWMSGH6>l&NqnTp2=Y5_b The AER also accepted a court enforceable undertaking from Alinta Energy. It plays a role in ensuring that our business teams have a detailed understanding of how were meeting the needs of our customers. Alintas project will demonstrate how renewable energy solutions can deliver critical energy requirements for major mining operations and help reduce emissions. Data via the Australian Energy Regulator updated annually. ZHO*KuB3dYNhLT,M^OH^Og:w/~]U{?Ra^yd!bqUA7+ .>e|&&XNi'O.>cwe/VpANFfX?D9\ RxN2x7i"1|dz ^4{NGKfEixC V#p"E,tT" <> jl(r*J}WE?qC8969%^H_R7)d|r:oew"Xg_tKa5G7z~r{1L!Fn9:!zFQYQ*>Ccs)q-]'uER,Q*"rCeFz^v;P R}GMp4o3F~kAim0$L'i}SaT,2q|[!v^Kfgf)yAO[z6@p(@?:C=VX-zk\V/lE Ms Savage said Alinta had advised it was now in the process of contacting affected customers to issue an apology and clear the debt from their accounts. Stay informed. The Alinta Data Warehouse is at the heart of Alinta's operations, providing the single source of information for the enterprise, its customers and for regulators. The project is a practical example of Fortescue delivering on its ambitious carbon neutrality target and demonstrates that renewables can power the energy needs of Australias mining and resources sector, she said. Alinta signs up customers using different sales . Fortescue CEO Elizabeth Gaines said completion of the solar farm marks a major milestone in the delivery of Fortescues decarbonisation strategy, as the company works toward its ambitious target of being carbon neutral by 2030 for Scope 1 and 2 emissions. The waiving of more than $1 million in customer debt is a significant outcome for vulnerable consumers and will provide direct relief to affected customers, she said. Microsoft News Center Leaked documents obtained by 7.30, The Age and The Sydney Morning Herald reveal the Chinese-owned energy giant does not appear to have proper systems in place to protect sensitive customer information. 0 The spokesman said Alinta had been the subject of the commission's enforcement action. >H{LvD[>x?_^a Weve drastically improved the quality of our accrual models, driving our financial positions and our reporting to the Board. The project forms part of Fortescues plan to develop an integrated renewable energy power network in the Pilbara region. FFI's acquisition of a 20 per cent interest in Sparc Hydrogen, which is researching a technology that could use only . Please be mindful of our community standards. | 28 comments on LinkedIn x]msF*|$,tg+JMuJMBk%R! Save my name, email, and website in this browser for the next time I comment. Standard analytics for internal use and supporting the teams in how they service the customers, everything from pricing analytics through to operational analytics to help with the back office functions and it also supports our merchant business.