The free, simple way to stay connected with those who matter most. This job requires law enforcement training but also in-depth knowledge about state and federal law. Copyright 1996-2021, Officer Media Group, Endeavor Business Media - Public Safety Interactive. Suffolk Police Exam Now Scheduled For June 17, 2023. Info By County New York City. Sign up for the exam and our prep course today. That and for medical appointment. Posts: 20. 9/11 MEMORIAL STAIR CLIMB - 110 STORY CHALLENGE. I am diagnosed with ADHD, OCD, and depression. Also i think if i please guilty i would need a new drivers abstract showing new tickets . Im rank 3xxx and still havent received mine or heard anything back from my investigator. He has previously served as Sergeant and Lieutenant in New York County and Queens Supreme Court. In March 2019, Christine Farrow, Ph.D., was appointed to the position of Erie County Deputy Commissioner of Jurors. The registration process is from January 22, 2020 up until February 26, 2020. However this test should remain active until sometime Summer 2020? Most users ever online was 158,966 at 04:57 AM on 01-16-2021. Availability Inquiries for interest in employment have been sent via e-mail on September 20, 2022. In cases where court officers are given expanded duties such as forensic analysis or referrals to social agencies, they need training in the said field as well. Or should i just pay the ticket off . Im getting my documents ready for the BI, and have a question regarding the drivers lifetime abstract. Cant we just go to the DMV and get the abstract? In this position, she broadened her experience with the New York State Courts having been tasked, alongside the Chief, with overseeing the security and staffing of the Criminal, Family, Civil and Supreme Courts within New York City. She has ascended through the ranks having worked as a Senior Court Office Assistant, Senior Court Clerk, Associate Court Clerk and then an Assistant Deputy Chief Clerk. Thanks. Honestly Id worry more about getting this job rather than getting this job and then getting another one. Cassandra Aime Johnson is a Court Attorney Referee in the Queens County Supreme Court, Civil Term. The above minimumqualifications must be met bytime of hiring. Or is the academy for downstate already been filled? Doreen M. Hanley Chief Clerk of the NYC Family Court. It's typically a 9-5 job, but there are night court assignments depending on your command. On August 25, 2016, Tasha E. Moore was hired by the NYS Unified Court System as a Senior Management Analyst in the Eighth Judicial District and was elevated to Deputy District Executive in November 2018. Some do. E-mail co-processing@nycourts.gov with any questions. 321 Broadway New York, NY 10007 Suite 600, NY court workers fired for refusing COVID vax must be rehired with back pay as state board scraps mandate, Complaint Letter Against Janet F. DiFiore, Chief Judge Janet DiFiore should be disbarred: ethics complaint, Fundraiser by Christina Monzi Sanger : Fundraiser for CO Nicholas DiGiovanni, F.O.C.O. This helps candidates of the NYS Court Officer Trainee Examto stay steady throughout the hiring and training process. Don't sit around and not exercise thinking you'll be able to keep up, go in prepared. Gladys Guerrero-Aquino Deputy Chief Clerk Rockland County Family Court, Tanya Faye, Esq. Practice your planks, pushups, sit ups, and mountain climbers.if you can't run, get on an exercise bike to build up your cardio, because you will def be running and doing a tough pt week 1. 203 members and 30500 guests. Since a court is a place where imprisoned people are brought in, and important trials are taking place, everything must be run perfectly. After being shown to be in good health, physically equipped, mentally sound, and clear of a problematic history, an evaluation board interviews candidates for their ability to do the job. Assistant Deputy Chief Clerk NYC Civil Court (NY County), Ananias Grajales, Esq. I personally don't think they'll touch many of the officers, but i do think some will be laid off if the 800-1200 number is true. New York State Court Officer-Trainees enter the academy at Judicial Grade 16**. While in the court system, Ms. Johnson has also served as principal law secretary, law clerk and senior court attorney. Is it accurate to say the exam should be announced sometime late this year (November 2019) or early next year (January 2020)? Hundreds of thousands of applicants apply for the job and only a few are selected every few years. WE ANTICIPATE THAT EXAMINATION RESULTS WILL BE E-MAILED TO EXAMINEES BY FALL OF 2015. Youve made it up to this point so keep going to complete the journey. Many more seemed called to Brkln, so if you're invited/scheduled for the upcoming PAT, don't get there the same time you might otherwise get to Lower Manhattanbe earlier. Clerk of County New York County Civil Court, Camille Hayes Deputy Chief Clerk Niagara County Surrogates Court, Crystal Mattocks Assistant Deputy Chief Clerk Kings County Criminal Court, Julia Valette First Deputy Chief Clerk NY County Supreme Criminal Court, Eugene Yates Deputy Chief Clerk Surrogates Court Westchester County. Following graduation, she had the wonderful opportunity of clerking for the late Honorable Constance B. Motley, United States District Court Judge for the Southern District of New York. They must also be aware of how to handle emotionally volatile situations. Grievance filed for the deferred 2% 4/1/20 raise . NYC courts pose severe coronavirus risk - dailynews article, New York State Troopers union boss endorses Trump for re-election. There are currently 30706 users online. Just keep running dnt stop It's shows you give up. sydney swans goal scorers; 75560197331a538390a79284e851fe0a1f4 2023 ford maverick forum The court operates from 9:00 A.M. to 5:00 P.M. How to initiate an action in the New York City Family Court: Since every civil service exam is tailored to the position youre applying for, this section of the exam evaluates how well youre able to apply given policies, regulations and procedures to realistic scenarios youll likely face on the job. Just depends on what you're looking for in your career. You may have to register. Unified Court System President, Court Attorneys Association of the City of New York. In November 2019, Ms. Williams was promoted to Assistant Deputy Chief Appellate Court Attorney. Deferred Compensation Option, For additional infoabout physical, medical and psychological standards and screening: http://ww2.nycourts.gov/careers/cot/screening.shtml. Information for attorneys . Captain Sahler Perez began her career with the New York State Courts twenty years ago. New York City Family Court Information Sheet. Join Date: Apr 2009. If you do, remember that you took away a job from someone who really wants to be there. Check both your e-mail inbox and junk mail folder for an e-mail from either COT@nycourts.gov orQuestionPro Survey . 2023 by Law Enforcement Service Systems Inc. & CivilServiceSuccess.com, Career Planning: Requirements and Qualifications for Civil Service Jobs, 173 North Main Street #180 Sayville, New York 11782. Morales began his career with the New York State Courts in March of 2000 as a Court Officer Trainee. Cassandra Aime Johnson, Esq. On January 15, 2019, Ms. Moore was recognized by the Western New York Coalition of Blacks in the Courts of the Eighth Judicial District as a Trailblazer for her dedication and commitment to the spirit of diversity and inclusion and her tireless efforts to bring about diversity in the New York State Unified Court System. Copyright 1996-2021, Officer Media Group, Endeavor Business Media - Public Safety Interactive. My son is in this Academy and they called him 5 days before he had to report to the academy. Ms. Johnson received a Juris Doctor from St. Johns University School of Law. and M.A. The applicants will then receive an email for the self-scheduled examination date between March 23, 2020 and April 3, 2020. A female court officer who spoke to the paper stated that it was her job to make sure that dangerous contraband did not enter the premises. Hon. As per the job description, being a court officer isnt just about being a guard or an assistant. 2023 by Law Enforcement Service Systems Inc. & CivilServiceSuccess.com, Simple Steps Firefighters Can Take When Tackling Crisis on the Front Line amid COVID-19, 173 North Main Street #180 Sayville, New York 11782. In 2010, Officer Morales was reassigned to the Orange County Court in the Ninth Judicial District. She is also a commissioner on the Franklin H. Williams Judicial Commission, as appointed by Chief Judge DiFiore in 2018. To do this safely, NYS Court Officers are tested on their physical abilitiesin the hiring process. Regular Work Schedule Lopez entered the NYS Court Officer Academy in September 2007. The Washington Square News articleabout the life of court officers in NY State was incredibly revealing about how high-pressure situations become usual for experienced officers. NYC courts pose severe coronavirus risk - dailynews article. I have a masters in criminal justice, no hospitalizations, and no arrests. Most users ever online was 158,966 at 04:57 AM on 01-16-2021. Join us today to start participating in this group. 05-05-2015, 02:22 PM. Its completely up to you if you want to see how far you will get through the process. Phone our Call Center toll-free at 1-866-805-0990, or 518-474-7736 in the Albany, New York area; or; Write to us at: NYSLRS 110 State Street Albany, NY 12244-0001; You can also make an appointment to meet with an Information Representative at any of our consultation sites throughout the State. Whens the down state academy said to start in May? 203 members and 30500 guests. Join the group so we can help each other out with information and see where everyone is at in the process. Jeanette is married to Franklin H. Williams Commission member Paul Kenny. Id hate to get clearance and not be ready for the academy because if im kicked out (I wont quit on myself) my life will be screwed with my family because Ill have no job at that point. When most people think about a job in civil service or law enforcement, they tend to think about the flashy jobs we see on TV. The test is physically demanding and candidates must train to be successful. Ms. Dunlap-Miller previously served on the Franklin H. Williams Judicial Commission. Question for anybody who has taken the written psych whether for court officer or another PD position in the past, . Looking at the list of documents they want they have changed it. Visit FAQs & Post-Exam Info for more information. Talk to you employor ASAP. I got a 76 and I live in Brooklyn. This complicated job requires an intensive process for recruitment. The Suffolk Police starting salary is $42,500 a year and increases annually to a top pay of $149,162, plus unbelievable benefits! What are the tours\shifts they have in the academy? This test format requires you to complete the given sentences by choosing the most appropriate words based on their grammar and English usage. To start viewing messages, select the forum that you want to visit from the selection below. Note: Secure documents as soon as possible. Time is Time when it comes to the NYS Pension system and you just dont loose your timebut if its beneficial, or front end time or back end time is another story. She served in the New Jersey court system for ten years in the positions of Assistant Director of Criminal Division and Deputy Director of Trial Court Operations. The court officer trainee exam is computer-based, consisting mainly of multiple-choice questions. She holds a Masters Degrees in Public Administration and in Education. Also, no behaviorism issues in school. Visit Background Investigation for a list of documents needed to initiate the investigation. Rank in the 11,000s for NYC. Very rough answer is 2 years but all depends on how many upstate classes they put through. While physical competence is an essential part of this job, the hiring process goes beyond that. For New Recruits Entering Academy Required Equipment. I dont want to go on hold and than never get the call again when i reopen. To start viewing messages, select the forum that you want to visit from the selection below. New York; If this is your first visit be sure to check out the frequently asked questions by clicking here FAQ. Nope , theyre more than likely going to extend the list one year , is it a definite , no but imo its likely. These, of course, are court officers. I currently live in Brooklyn and will be moving upstate once I get the go. Ms. Dunlap-Miller received her Juris Doctorate from Rutgers University and her MSW from Columbia University. Hope it helps, good luck. Civil Service Success is a private tutorial company not affiliated with any agency. Her areas of responsibility are broad, diverse and complex. Aug 28, 2015. For Candidates with a Location Preference of NYC (All Boroughs), JD 9 & JD 10 at a NYC location: January 18-January 20,2023, January 23-January 27,2023 and January 30-31,2023. I wouldnt be surprised if this was the last round of pat invitations for this test. Also attended previous on Beaver St. Im rank 18xx and still no oral psych. I currently work in retail loss prevention, and a friend of mine who is a Court Officer in the 9th JD works with me part time. The court officer trainee exam is computer-based, consisting mainly of multiple-choice questions. The New York State Anyone from February 15 background get scheduled for oral phych yet? And pretty much everyone who passed will get canvassed for JD 3 through 8. from Brooklyn Law School. How Do I Become a New York State Court Officer? For any questions regarding the Court Officer-Trainee Written Examination: E-mail: unifiedcourtsystemexams@nycourts.gov Phone: (212)428-2580 . We prepare candidates through in-depth study guides and exam workshops. I passed my phyc and phyc always agility i am currently waiting on being cleared for background investigation. Noticed on the recruitment page they added more dates for PAT 4/18-4/20 but some havent received oral psych dates yet. Prior to joining the New York court system, Ms. Jones was a litigation partner at a large national firm. Ms. Hanley takes pride in her duties and role as the Chief Clerk of the NYC Family Court and looks forward to continued service to children and families. At the end of the academy, and you graduated, youve earned the right to be a court officer. Her greatest accomplishment is being a part of a loving family. Eyes & ears open, mouths shut unless youre asking a legit question. 2020-10-09T17:10. Note: Effective April 1, 2023, starting salary increases 7%. Civil Service Success is a private tutorial company not affiliated with any agency. Information for individuals not represented by an attorney She is currently serving in the role of Clerk of County of Queens Civil Court where, as the highest ranking non-judicial administrator, she is responsible for managing critical operational functions and assignments. NYS COURT OFFICER-TRAINEE EXAM #45-784 WAS HELD IN OCTOBER AND DECEMBER 2014. Originally posted by Marvin911 View Post. Ms. Hanley believes education is the true path to success and is achieved with a collaboration of formal and life experience. She obtained her B.A. As such, very few leave until they reach the mandatory retirement age. The NYPD or New Yorks firefighting force isnt the only option for people aspiring to serve the American public. Phase I: Processing for NYC (All Boroughs), Judicial Districts 3-8, 9 & 10, NYS Court Officer-Trainee Eligible List 45-815 Definitely call someone before you pled. Nothing is guaranteed , and most ppl who take pat dont make it to academy, but if u dont take it your chances are at 0. With over 32 years in the Unified Court System, she is an example of what can be accomplished with dedication, diligence and perseverance. Its safe to assume that things are always interesting in the courthouse. If you do happen to get night court as an assignment you get paid a little more because you get night differential pay, Does anyone have any real detailed information on why the evaluation board wouldnt clear someone ? Thereafter, she was a litigation associate at Morrison & Foerster before moving from the law to the world of finance. I wish everyone luck. The applicant is then asked to rearrange and integrate the given data in order to answer the questions. in Business Economics from Florida A&M University (FAMU) and a J.D. Simply have to. She works directly for the Director of Professional and Court Services in managing many of the Divisions on-going projects and initiatives. Candidates who pass the Physical Ability Test will be scheduled for a Background Investigation interview. Would this be a bad move? Court officers must be able to exert physical abilities but also possess an understanding of legal paperwork. NYS Court Officer is very difficult to get into. The duration of the exam is 3 hours, 15 minutes. Register todayand become a New York State civil service worker! New York; If this is your . PLEASE NOTE THAT TESTING FOR NYS COURT OFFICER-TRAINEE EXAMINATION 45-815 BEGAN ON SEPTEMBER 7, 2021 AND ENDED ON DECEMBER 10, 2021. They also carry out orders by the judge to remove people from the audience in case of disruption. Holcroft commented. THE ELIGIBLE LIST WAS ESTABLISHED ON MARCH 30, 2022. If defendants have not paid bail amounts, they must be treated as a federal inmate awaiting trial; and there are many rules involved in that treatment. Effective April 2020, starting salary will be $51,113. New York State Court Officer-Trainees, at time of appointment to the position**, must be: at least 20.5 years old Ms. Johnson was a contributing writer and editor of the chapter entitled Commercial Leasing, which was published in the fourth edition of Wests New York Practice Series, Commercial Litigation in New York State Courts. This award is presented annually to honor women who have made notable accomplishments and contributions to the community. Economy in Long Island. In August 2019, Linda Dunlap-Miller was appointed Chief of Staff to the Deputy Chief Administrative Judge for New York City Courts, the Hon. April 2020 State of New York Unified Court System (UCS) Longevity Bonus : No. It's anywhere between a few months and never. from the University at Buffalo Law School. Location pay is $2150 for Orange, Dutchess and Putnam Counties. MINIMUM QUALIFICATIONS FOR APPOINTMENT To be eligible for appointment from the resultant eligible list, successful candidates must have, at the time of appointment, one (1) year of permanent competitive class service** in the New York State Court Officer or Senior Court Officer* title. I want to plead not guilty and fight the ticket . Her experience as both a litigator and an ADR facilitator has made her an effective, relatable and creative neutral. Prior to becoming ADR Coordinator for New York City Surrogates Courts, Ms. Jones was a principal court attorney in New York Countys Commercial Division where she focused on conducting settlement conferences and mediations as well as managing dockets of 500 cases. Ms. Twelve (12) Paid Holidays If youre contemplating a job as a New York State Court Officer, you should know what the job is like and all the details about getting one. Contact information for the Family Courts within New York City: They will ship to your location, and are very reliable. She was promoted to the rank of Sergeant on November 28, 2019, and is currently assigned to New Rochelle City Court. Go to an IRS location around you. Very likely. Silver. E-mail co-processing@nycourts.govwith any questions. Ms. Jones often serves as a panelist and speaker on alternative dispute resolution. New York Court Officersare the people you see bringing in the accused party, guarding restricted areas, patrolling the building and ensuring that nothing is out of place. New York City Family Court Information Sheet. Could be a few months could be never depends on the needs of the courts 86xx is a little high for nyc if i was in your shoes i would consider changing to an upstate JD get through the academy and then try to transfer back to nyc. Ms. Moore is a past president of the Minority Bar Association of Western New York. This exam section assesses your aptitude of analyzing and comprehending written information. https://groupme.com/join_group/92214461/A9vIX913, If this is your first visit be sure to check out the frequently asked questions by clicking here. I been waiting the last 3 weeks to clear review Id guess because everything else is done. Location Pay is $4300 for New York City, Nassau,. They didn't ask for the lifetime one when I was going for my back ground interview. Please note that the. She was subsequently awarded the Meritorious Service Award for her actions. Prior to becoming a Major in Kings County Criminal Court, Harold Francis served as a Captain in Queens County Supreme Court. The duration of the exam is 3 hours, 15 minutes. Linda brings a wealth of human resources and administrative experience, as she has worked in court administration for more than 30 years. Monique A. Taylor-Isaacs Senior Management Analyst, Division of Profession and Court Services, OCA. When taking prep classes for civil service jobs like this one, a fully-rounded education must be given. A place for Court Officers to speak their minds. Share. Hey guys, recieved the email for the physical agility testhowever i want to defer for now and put my application on hold. Following his graduation from the Academy, Officer Morales worked in Bronx Housing Court and then transferred to Bronx Supreme Criminal Court in 2001. Youre given a passage describing a story, which you have 5 minutes to read and process. They also receive an education in restraining prisoners without weapons and ensuring their own safety in the process. You will most likely get told the week before graduation what command your assigned to. The hiring process reflects the complexity of this job. They charge like 100 bucks. NYS Court Officers - Police Forums & Law Enforcement Forums @ Officer.com If this is your first visit be sure to check out the frequently asked questions by clicking here FAQ. Fully vaccinated against COVID-19 (required at start of candidate screening process), Note: COVID-19 vaccine mandate removed effective February 17, 2023. We are pleased to inform you that NYS Court Officer-Trainee Examination 45-815 has been rescheduled to September 7, 2021 through December 10, 2021 at PSI test centers. On time is late. Now I am waiting on my background to be cleared for Upstate. You will get your official orders with location the day after graduation and the last day of the academy. Those employees that are regularly scheduled to work weekends shall be granted excused leave to take the exam during work hours in accordance with the applicable collective bargaining agreement or Rules of the Chief Judge. Family offense petitions may be filed remotely or in-person Monday through Friday (except holidays) from 9:00 A.M. to 3:00 P.M. For information about a pending case or about filing a new case, contact the New York City Family Court in the county in which your case is pending or in which you intend to file. New York State Court Officers are charged with providing security services and maintaining order within court facilities statewide. And then ask if he feels you should fight it or pay it . She holds a B.A. Will it be before the academy, during or after you graduate? Therefore, mental health evaluation is critical because officers need to be able to leave behind the things they have seen when they leave work to strike a healthy balance. What are my chances? Thank you! Prepare for New York State Civil Service Exams. Suffolk Police Exam Now Scheduled For June 17, 2023. Can a recent academy graduate PM me I have a personal question I would like to ask. So figure you have about a year from whatever date they schedule the next test for. INFORMATION, Follow Us on: Facebook or Twitter or Instagram@nyscourtrecruits, New York State Court Officers Celebrate Year Of The Tiger, First Day for the New Court Officer Class, September 11th Remembrance - Virtual Ceremony, SUNY Albany Students Visit Court Officers Academy, Court Officers Deliver Teddy Bears for the Holidays, Court Officer Training Facility to Serve Rookie Officers and 'Refresh' Veterans, Dedication of the New Court Officers Academy, Court Officer Training Facility Unveiled in Brooklyn, Court Officers Honor Colleagues Who Died on 9/11, Court Officers Take Active Shooter Course, Swearing in for Chief of Court Security for NYC Courts, Chief Magliano at his swearing-in with family & friends, New Chief of Court Security for Courts Outside New York City, Michael Magliano sworn in as Chief of Public Safety, Brooklyn official promoted to oversee safety at state courts, Record Academy Class Eases Strain From Cuts on Court Officers, Court Officers Responded Quickly, Going in Harm's Way, September 11, 2001, Fifteenth Anniversary Memorial NY County Supreme Court 111 Centre Street, Queens Street Co-Naming Honors Lt. Theodore Leoutsakos 29th Street and 21st Avenue, Chief Judge Janet DiFiore Administers Oath of Office to Largest-Ever Graduating Class of New York State Court Officers, Borough President Diaz Honors Hero Court Officers, Manhattan defendant brings switchblade, drug paraphernalia to courthouse while facing weapons charge, tries to flee, Off-duty court officers tackle, detain murder suspect, Court officers praised for saving lawyer's life, Top court officer Walter Glowacz hangs hat after 38 years of mob trials, celebrity arraignments, Court Officertop 10 on the History Channel's 'Top Shot' reality show, Processing for NYC (All Boroughs), Judicial Districts 3-8, 9 & 10, Processing for NY City (All Boroughs), Judicial Districts: 3 - 8, 9 & 10. At Civil Service Success, we make sure to hire retired professionals from these fields to give our students an accurate picture of the job. $5.00 $10.00 $20.00 $50.00. FYI it is a huffy ticket and a decent amount of points in your license. Tasha E. Moore Deputy District Executive, Eighth Judicial District. Is it true that they have a PT test week 1 of the academy and if you fail it you get kicked out of the academy? He got on the job in 2000. And dont wait too long, you want to get it done quickly especially if your going to take it to trial. Is it probable that NYC is going to canvass below 90 before the list expires? Sgt. It's a 9-5 job, where you never work weekends or holidays. It takes a few weeks to get it. NYS Court Officers Posts Latest Activity Photos Page of 606 Filter Oneforall Forum Member Join Date: Aug. June 2020 exam results would come out around March 2021 (AKA when the 2014 exam is officially expired) #8430. Is the one where you can pay $7, download and print allowed or do we need to have the $10 mailed one? Sergeant John Morales Orange County Courthouse. Classes filling up quickly, seating is limited! Ms. Hanley joined the Unified Court System in an entry level temporary seasonal clerical position and learned of advancement via testing. She shares her experiences with others as it may be helpful for them to achieve their goals. I currently have 3 years on the job and leaving would be a no brainer but pension wise idk, Yes it does , time counts but seniority and pay back to the beginning, Your list will probably be good until fall 2020 at the earliest . RESULT NOTICES WERE E-MAILED MARCH 30, 2022 THROUGH MARCH 31, 2022. A resident of New York State I just got a traffic ticket for driving and using my cell phone . Court officers ensurethat all codes of conduct and regulations are being followed. Lakisha C. Hickson Chief Clerk, Supreme Court Westchester County. Excellent Health Insurance Youre given three sets of information, which youll have to compare and differentiate from each other. One of the most essential parts of the job that court officers take particular care with is escorting defendants from their cells in the courthouse to the courtroom. ADR Coordinator for New York City Surrogates Courts. 11-16-2019, 11:18 AM. Lauren A. Jones, Esq. Sgt. What is the starting salary of a NYS Court Officer-Trainee? Ms. Moore enjoys working with the District Executive Andrew Isenberg and supporting the districts staff who are spread out over the Districts eight counties (Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, and Wyoming). "Please be advised, in accordance with the Rules of the Chief Judge [22 NYCRR 25.13 (d) (1)], you are subject to being disqualified and removed from the eligible list for NYS Court. Posting approval may take a few business days. Based on how small the pool is for this list I believe they will canvass to 80 for JD 9 and 10 plus NYC. Three years ago, she was asked to join Citywide Operations to work alongside the newly-appointed Chief. Oops! For information about a pending case or about filing a new case, contact the New York City Family Court in the county in which your case is pending or . Not a lot of people get that thought. Roll call is 0900, but you get there early to get changed and ready for the day. Why do you feel like they failed you? call your investigator they paused the downstate process to focus on the upstate academy. Jeanette Mercedes, Esq. New York - Police Forums & Law Enforcement Forums @ Officer.com If this is your first visit be sure to check out the frequently asked questions by clicking here FAQ.